Technical support
The technical support is a key element for our customers' satisfaction. Whatever your question may be, a member of the technical team will do his best to answer as fast as possible. All you need to do is to call or send an email.
If you have any questions about the products supported by ARC informatique (PcVue, IntraVue, FrontVue, WebVue, PlantVue, DataVue ou Dream Report), you can contact directly their French hotline. A 15-person team is at your service to answer any question you may have. You will benefit from the 'First Class' help from ARC Informatique.
During an important project, it is possible to work with one of our own engineers to complete the expertise of the integrator system in charge of the solution.
What is more, in case of a malfunction or if you want to improve the solution, a member of our team is able to go to your company for on-site assistance. You can thus benefit from a real expertise on-site, which is better in terms of efficiency and quality.
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